ID: I202602091705 Status: idea Tags: Information Technology, Operational Technology

IT vs OT

IT vs OT is about understanding the difference between Information Technology and Operational Technology.

DimensionInformation Technology (IT)Operational Technology (OT)
Primary focusData processing, storage, exchange, business applicationsMonitoring and controlling physical processes, machines, and environments
Typical environmentOffices, data centers, cloud, enterprise networksFactories, plants, utilities, transportation, critical infrastructure
Key assetsData, applications, endpoints, servers, networksPhysical equipment, production lines, sensors, PLCs, SCADA, ICS
Success metricConfidentiality, integrity, availability (CIA), user productivity, cost efficiencySafety, reliability, availability (SRA), uptime, quality, throughput
Downtime toleranceModerate; maintenance windows often acceptableVery low; unplanned downtime is costly and can be hazardous
Change cadenceFaster: frequent patches, updates, agile releasesSlower: strict change control, long validation cycles, scheduled turnarounds
System lifespanShort to medium (3–7 years typical)Long (10–30+ years), legacy and vendor-locked systems common
Network designIT protocols (TCP/IP, HTTP/S, DNS), routable, internet-facingIndustrial protocols (Modbus, Profinet, EtherNet/IP, DNP3), often segmented and deterministic
Security priorityProtect data (CIA triad) and user accessProtect people, equipment, environment; prioritize availability and safety
Patch managementRegular patching, centralized managementPatching constrained by uptime and certification; compensating controls common
Authentication & accessDirectory services (AD/IdP), role-based access, MFA widely usedOften local accounts, role/least-privilege; MFA adoption growing but variable
Monitoring & loggingSIEM, EDR/XDR, NDR, compliance-driven loggingOT-aware monitoring, anomaly detection for process variables, historian data
Safety & complianceData privacy, SOX, ISO 27001, PCI DSS, HIPAA, etc.Functional safety, IEC 62443, NERC CIP, ISA/IEC standards, industry regs
Vendors & toolingEnterprise IT vendors, SaaS, cloud hyperscalersIndustrial automation vendors (Siemens, Rockwell, Schneider), SCADA/ICS
Typical threatsPhishing, ransomware, data exfiltration, insider threatsProcess disruption, physical damage, safety incidents, ransomware pivot to ICS
Response approachContain, eradicate, recover; restore from backupsMaintain safe state first, fail-safe/ fail-operational, coordinated with engineering
ConnectivityInternet-first, remote work, SD-WAN/SASEHistorically air-gapped; now increasingly connected for analytics/maintenance
Governance & teamsCIO/CTO-led, ITIL/DevOps/SecOpsOT engineering, plant operations, safety officers; procedures tied to production
Testing & validationStaging/UAT common; rollbacks feasibleExtensive validation, simulation, offline testing; rollback may require shutdown
Convergence trendUsing OT data for BI/AI, unified SOCs, zero trustRemote monitoring, predictive maintenance, secure gateways, DMZs

Recently the lines are starting to become blurry with IT - OT convergence, but there is currently still a difference between Information Technology and Operational Technology.


References